Frequently Asked Questions
Use this section for questions about our services. We are happy to assist.
ARE YOU ACCEPTING NEW CLIENTS?
Yes! ECCS is accepting new clients. Call to schedule a consultation and see if ECCS is the right fit for you.
IF I AM INTERESTED, WHAT SHOULD I DO FIRST?
It’s wonderful that you’re interested in services. The first thing you should do is make that phone call. A free telephone consultation will be scheduled prior to the first session. This will allow the provider to gather some initial information and provides the client with an opportunity to ask questions and make sure this relationship would be a good fit.
HOW LONG ARE SESSIONS?
A single counseling session is 50 minutes.
DO YOU ACCEPT CREDIT OR DEBIT CARDS?
Yes, through the client portal.
DOES ECCs ACCEPT INSURANCE?
At this time, ECCS is accepting Anthem BCBS, Beacon, Blue Cross Blue Shield, Cigna, Empire BCBS, and Evernorth Behavioral Health. If you don't see your insurance listed, call or email today as ECCS is often working with additional insurance companies If ECCS is not contracted with your insurance company, we recommend you call your insurance company to see if they will reimburse for an “out of network provider."
WHAT CAN I EXPECT DURING THE FIRST SESSION?
The first session consists of a 50 minute session which includes a brief overview of the provider and what she does as well as a review of the providers professional disclosure statement and consent for treatment. There will be information gathering as well as a discussed regarding the client’s goals for counseling.
WHAT ARE YOUR FEES?
Embracing Change Counseling Services offers several payment options. Erica is an in-network provider with many insurance companies. However, if she is not in-network with your insurance company you may have the ability to utilize out-of-network benefits or privately pay.
Call today to discuss.